What is the status of my Self-Query?
To check your Self-Query order status:
- Sign in to the Self-Query site using the same username and password you used when placing the order.
- If you have more than one order, you'll land on the "Your Self-Query Orders" page.
- Each order will show a status, such as:
- Pending -Your order was received but hasn't been processed.
- Processing - Your order is being reviewed and prepared.
- Complete - Your Self-Query is finished. You can download the certified PDF. If you requested a mailed copy, it has been sent or will be sent shortly.
- Click the Order ID for the one you want to review.
- On the "View/Modify Your Order" page, you'll see:
- The current status of your order
- A link to download your Certified PDF Self-Query Response (if it's complete)
- A USPS tracking number (if you asked for an additional mailed copy, and it has shipped)
- Order and payment details
- Your billing receipt
Note: If your order is marked complete, you can download the certified PDF directly-even if you also asked for an additional mailed copy.
Other Questions You May Find Helpful
- How is the paper copy of my Self-Query delivered?
- What happens if nobody is available to sign for my Self-Query paper response?
- How can I track my Self-Query delivery?
- What should I do if USPS returned my paper self query to NPDB or it never arrived?
- Can I request a reprint of my Self-Query at any time?